Privacy policy - Holiday Inn Berlin

Datenschutzerklärung

Privacy Policy

We are pleased that you visit our homepage and thank you for your interest in our company. Dealing with our customers and prospects is a matter of trust. The trust placed in us has a very high priority for us and therefore the importance and obligation to handle your data carefully and to protect it from misuse.

With these instructions on data protection, we would like to inform you when we store which data and how we use it – of course, in compliance with the applicable case law. The privacy policy at the Holiday Inn Berlin City Center East is based in particular on the European Data Protection Regulation (DSGVO) and the new Federal Data Protection Act (BDSGneu).

Overview

Name and address of the responsible person
Name and address of the data protection officer
General information about data processing
Provision of the website and creation of log files
Contact / Email Contact
Online booking via the website
Online booking through other websites
Newsletter service
business customers
Business information, debt collection
Use of cookies
Protection of minors
Rights of the data subject
Right to complain to a supervisory authority
security

Name and address of the person responsible
The person responsible within the meaning of the GDPR and other national data protection laws of the member states as well as other data protection regulations is the:

Circle Hotels Hotelbetriebsgesellschaft mbH , Holiday Inn City Center East Prenzlauer Berg, Prenzlauer Allee 169, 10409 Berlin, Phone: +49 (0) 30 44661-0, Mail: info@hi-berlin.com

Name and address of the Data Protection Officer
The data protection officer of the responsible person is:
Berit Schubert, DataSolution Thurmann GbR, Isarstr. 13, D-14974 Ludwigsfelde, Germany, Tel .: +49 (0) 3378 205729, Mail: mail@hoteldatenschutz.de

General Information
In principle, we collect and use personal data of our users only to the extent necessary to provide a functional website and our content and services. The collection and use of personal data of our users takes place regularly only with the consent of the user. An exception applies to cases in which prior consent is not possible for reasons of fact and the processing of the data is permitted by law.

Basically, the processing of your data takes place in the territory of the Federal Republic of Germany. By using different service providers, it can also come to processing in Europe and outside Europe. If this is the case, sufficient contractual agreements and guarantees have been made to allow for data processing within the legal framework.

Provision of the website and creation of logfiles
1. Description and Scope of Data Processing
You can always visit our websites without telling us who you are. Every time a user accesses a page from the Internet offering and every time a file is accessed, data about this process is stored in a log file. These data are not personal; So we can not understand which user has retrieved which data.

In detail, the following data record is saved for each call:

• date and time of the call,
• transferred amount of data,
• message as to whether the retrieval was successful,
• Description of the type of web browser used.

Personal user profiles can not be formed. The stored data are only evaluated for statistical purposes.

second Legal basis for data processing
The legal basis for the temporary storage of data and log files is Art. 6 para. 1 lit. f DSGVO.

3rd Purpose of data processing
The temporary storage of the IP address by the system is necessary to allow delivery of the website to the computer of the user. To do this, the user’s IP address must be kept for the duration of the session.

Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

For these purposes, our legitimate interest in the processing of data according to Art. 6 para. 1 lit. f DSGVO.

4th Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection. In the case of collecting the data for providing the website, this is the case when the respective session is completed.

In the case of storing the data in log files, this is the case after no more than seven days. An additional storage is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible.

5th Opposition and Disposal Opportunity
The collection of the data for the provision of the website and the storage of the data in log files is essential for the operation of the website. There is consequently no contradiction on the part of the user.

Contact / Email Contact
1. Description and Scope of Data Processing
Within the scope of the legal provisions, we collect and process contact data for requests via our form , which are required for processing. These include: first name, last name *, company, address, telephone, e-mail *, subject, message *
(* Mandatory information).

There is no disclosure of data to third parties in this context. The data is used exclusively for processing the conversation.

second Legal basis for data processing
Legal basis for the processing of the data is in the presence of the consent of the user Art. 6 para. 1 lit. a GDPR.

The legal basis for processing the data is, moreover, Art. 6 para. 1 lit. f DSGVO. If the establishment of contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3rd Purpose of data processing
When processing personal data when contacting by e-mail, the required legitimate interest in the processing of the data exists.

4th Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection. For the personal data sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation ends when it can be inferred from the circumstances that the matter in question has been finally clarified.

If the contact is a pre-contractual relationship (offer or reservation request), the transmitted data will be additionally stored in our hotel software and used for contract execution. If there is no contractual relationship, we delete the data after one year at the end of the year.

5th Opposition and Disposal Opportunity
The user has the possibility at any time to object to the processing of his personal data. For this purpose, we have set up the e-mail address Widerruf@hi-berlin.com.

We point out that in the case of a contradiction, the conversation can not continue or we can not create offers etc.

All personal data stored in the course of contacting will be deleted in this case.

Online booking through the website

1. Description and scope of data processing
Within the scope of the legal provisions, we collect and process inventory data during the Inquiry / Booking as well as during your stay in the hotel, which are necessary for the mutual, proper fulfillment of the contract. These include: Title, first and last name, address, street and place, date of birth, telephone numbers and / or. E-mail addresses, payment details (credit card), data on services.

When you make an online booking from our websites, you do so through the online reservation system of the InterContinental Hotels Group (IHG), Atlanta, USA. All booking data entered by you will be encrypted. IHG is committed to the privacy of your transmitted data. It takes all organizational and technical measures to protect your data. The data is used exclusively for processing the booking and for communication.

second Legal basis for data processing
The legal basis for processing the data is the conclusion of an accommodation contract with the user in accordance with Art. 6 para. 1 lit. b DSGVO.

In order to increase our services, the reservation data will be forwarded to central offices of the franchisor InterContinental Hotels Group (IHG), Atlanta, USA as well as to central points of the hotel group. Responsible body is the hotel, in which is booked. The respective booking data can only be viewed by the responsible office, together the access to the master data of a guest is used, for make a reservation for another hotel at a later time, rebook or perform marketing activities centralized. Central services such as reservation and marketing access this data. The legal basis for processing the data is our legitimate interest in the processing of data in accordance with Art. 6 para. 1 lit. f DSGVO in the context of central administration and use of the data of our customers and business partners within the hotel group.

3rd Purpose of data processing
The processing of personal data from the input mask serves us solely to process the booking request and to process payment transactions.

4th Duration of storage
The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection. In the case of a contractual relationship, we will delete the data received as soon as national, commercial, statutory or contractual retention requirements are met.

We point out that in case of an objection the booking can not be completed or the conversation can not be continued.

Online booking through other websites
1. Description and Scope of Data Processing
The Holiday Inn Berlin City Center East offers interested parties the opportunity to book rooms and arrangements through hotel reservation portals (third-party providers). If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored to the extent permitted by the respective hotel reservation portal in accordance with its own privacy policy. Data may be: first name, name, e-mail address, telephone, address, number of passengers, estimated time of arrival, requests, payment details (credit card).

he data provided will be transferred to our hotel software via a so-called Channel Manager. All received booking data is transmitted encrypted. The InterContinental Hotels Group (IHG), Atlanta, USA, as Channel Manager Provider, has committed to the privacy of personal information transmitted. It takes all organizational and technical measures to protect your data.

The data will be used exclusively for the processing of the booking and, if necessary, for communication.

second Legal basis for data processing
The legal basis for processing the data is the conclusion of an accommodation contract with the user in accordance with Art. 6 para. 1 lit. b DSGVO.

3rd Purpose of data processing
The processing of personal data from the input mask serves us solely to process the booking request and to process payment transactions.

The Holiday Inn Berlin City Center East has no influence on the storage periods at the respective hotel reservation portal.

We point out that in case of an objection the booking can not be completed or the conversation can not be continued.

Newsletter Service
1. Description and Scope of Data Processing
On our website, there is the possibility to sign up for our newsletter service in different ways. If a user realizes this possibility, the data entered in the input mask is transmitted to us and stored. These data are: first name, last name *, company, e-mail address *, date of birth, zip code / city, language * (* mandatory).

If you subscribe to our newsletter, the data will be stored in our mailjet SAS – Politique de confidentialité newsletters based in Paris, France. Artegic AG has committed itself to the privacy-compliant handling of your transmitted data. It takes all organizational and technical measures to protect your data.

Should we otherwise receive an e-mail address where the recipient clearly tells us that he would like to receive our newsletter, we will collect his data via the input mask on our website.
The data is used exclusively for sending newsletters.

second Legal basis for data processing
The legal basis for processing the data is the consent of the recipient according to Art. 6 para. 1 lit. a GDPR. This is ensured by a double-opt-in procedure.

3rd Purpose of data processing
The processing of personal data serves us only to send individual newsletters.

4th Duration of storage
The data will be deleted as soon as the newsletter service is unsubscribed.

5th Opposition and Disposal Opportunity
The recipient has the possibility to object to the processing of his personal data at any time. With each newsletter, the recipient can unsubscribe from the newsletter service. In addition, we have set up the e-mail address Widerruf@hi-berlin.com.

Business

1. Description and scope of data processing
For the support, advice and advertising of corporate customers, we collect and use the contact person, phone number and postal address in addition to the business partner or potential business partner. The information is obtained from various sources, either through a request (e-mail or by telephone), but also through events, fairs, business cards received by our sales staff, etc.

The data will only be used for commercial purposes.

2. Legal basis for data processing
The legal basis for processing the data is, moreover, Art. 6 para. 1 lit. f DSGVO. If the establishment of contact aims at the conclusion of a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.

3rd Purpose of data processing
We use this contact information exclusively for our own purposes and for the needs-based design of our own sales activities.

4th Duration of storage
Basically, no cancellation period is provided. However, if our sales department has had no contact with the company within three years, the sales department decides whether the contact person of the company contact is to be deleted.

5th Opposition and Disposal Opportunity
The company contact has the possibility at any time to object to the processing of his personal data. For this purpose, we have set up the e-mail address Widerruf@hi-berlin.com.

All personal data of the contact person saved to the business partner will be deleted in this case.

Business Information, Debt Collection

1. Description and scope of data processing
We transfer your data in the event of a credit risk (name, address, mailing address, information on the company and, if applicable, contract and claim data) to IHD Gesellschaft für Kredit und Forderungsmanagement mbH, Augustinusstr. 11 B, 50226 Frechen, and possibly to other cooperating credit reporting agencies.

second Legal basis for data processing
The legal basis of this transfer is Article 6 (1) of the DSGVO and Article 6 (1) of the DSGVO. Transfers on the basis of Art. 6 I f of the GDPR may only be made to the extent necessary to safeguard the legitimate interests of our company and do not outweigh the interests or fundamental rights and freedoms of the data subject requiring the protection of personal data.

3rd Purpose of data processing
Purpose of the processing is the credit check as well as the check on deliverability of the specified address and the collection processing. Detailed information about our contractual partner, the IHD, within the meaning of Art 14 DSGVO, ie the business purpose, the purpose of the local data storage, the legal basis, the data recipients of the IHD, the right of self-information and the right to deletion, correction and profiling can be found at www .ihd.de / privacy / Artikel14.html
The information about their contract partners in the field of credit reporting agencies can be found at: www.ihd.de/datenschutz#vertragspartner

4th Duration of storage
The storage period of the data at the IHD is based on the self-obligation of the association “The credit bureaus e.V. *. The data will be deleted three years to the day after their completion. For more information, please refer to the privacy policy of the IHD.

5th Opposition and Disposal Opportunity
Data processing may be objected to for reasons that arise from the particular situation of the data subject.
The objection is to be addressed to: IHD Gesellschaft für Kredit- und Forderungsmanagement mbH, Datenschutz, Augustinusstr. 11 B, 50226 Frechen.

Use of Cookies
1. Description and scope of data processing “Cookies” are small files that allow us to store specific to you, the user, related information on your PC while you visit our web sites. Cookies help us to determine the frequency of use and the number of users of our websites, as well as to make possible our convenient and efficient for you.
We use “session cookies” which are stored exclusively for the duration of your use of our websites. Session cookies are stored on your media to make certain settings and functions on our websites via your browser. The cookies we use are deleted again after the end of the browser session, so after you close your browser.
2. Legal basis for data processing
The legal basis for the processing of personal data by using technically notweniger cookies is Art. 6 para. 1 lit. f DSGVO.
for analytical purposes the legal basis for the processing of personal data using cookies one is in the presence of relevant user consent Art. 6 para. lit. a DSGVO.
3. Purpose of data processing
The purpose of using technically necessary cookies is to simplify the use of websites for users. Some features of our website may not be offered without the use of cookies. For this it is necessary that the browser is recognized even after a page change. The user data collected by technically necessary cookies are not verwendet.Die to create user profiles using the analysis cookies is for the purpose of improving the quality of our website and its contents. By analyzing cookies we learn how the site is used and can improve our services constantly.
In these purposes and our legitimate interest 1 is the processing of personal data under Art. 6 para. Lit. f DSGVO.

4. Duration of Storage, opposition and correction possibility
Cookies are stored on the user’s computer and transmitted by him to our side. Therefore, you as a user the full control over the use of cookies. By changing the settings in your internet browser you can turn off or limit the transmission of cookies. Already stored cookies can be deleted at any time. This can also be automated. Cookies are disabled on our website may not be used to the full all the features of the site.
If you are concerned about third party cookies worry, you can only these reject and still get the cookies our website function properly but lassen.Bitte note that you expect in these cases with a limited page presentation and limited user guidance have to.
5. Additional information
In addition to the above information about the use of cookies, we point out the following:
Use of Google Analytics, Google Convers Tracking and Google Remarketing
Our website uses Google Analytics, Google Convers Tracking and Google Remarketing. These are services of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ( “Google”).
This offer uses Google Analytics, a web analytics service provided by Google Inc. ( “Google”). Google Analytics uses. “Cookies”, text files that are stored on the user’s computer and allow an analysis of your use of the website by them. The information generated by the cookie about use of the website by users are usually transmitted to a Google server in the USA and stored there. In the case of activation of IP anonymisation on this website, the IP address of users of Google will be truncated within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address is transmitted to a Google server in the USA and shortened there. The IP-anonymisation is active on this website. On behalf of the operator of this website Google will use this information to evaluate the use of the site by users, compiling reports on website activity and providing other with website and internet related services to the website operator. The transmitted by your browser as part of Google Analytics IP address will not be merged with other Google data. The user may refuse the use of cookies by adjusting your browser software; This offer, however, the user indicates that you can use may not all features of this site will be fully in this case. Users can also prevent the data generated by the cookie about your use of the website (incl. Your IP address) to Google and the processing of these data by Google, by the available at the following link browser plugin download and install: http://tools.google.com/dlpage/gaoptout?hl=de. Alternatively, the browser add-on or within browsers on mobile devices, please click this link in order to avoid detection by Google Analytics on this website in the future. Here an opt-out cookie is stored on your device. Clear your cookies, you must click this link again. Otherwise the above statements contained in Section XI no. 1 to 4 apply accordingly. your IP address) to Google and the processing of these data by Google, by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de. Alternatively, the browser add-on or within browsers on mobile devices, please click this link in order to avoid detection by Google Analytics on this website in the future. Here an opt-out cookie is stored on your device. Clear your cookies, you must click this link again. Otherwise the above statements contained in Section XI no. 1 to 4 apply accordingly. your IP address) to Google and the processing of these data by Google, by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de. Alternatively, the browser add-on or within browsers on mobile devices, please click this link in order to avoid detection by Google Analytics on this website in the future. Here an opt-out cookie is stored on your device. Clear your cookies, you must click this link again. Otherwise the above statements contained in Section XI no. 1 to 4 apply accordingly. com / dlpage / gaoptout? hl = en. Alternatively, the browser add-on or within browsers on mobile devices, please click this link in order to avoid detection by Google Analytics on this website in the future. Here an opt-out cookie is stored on your device. Clear your cookies, you must click this link again. Otherwise the above statements contained in Section XI no. 1 to 4 apply accordingly. com / dlpage / gaoptout? hl = en. Alternatively, the browser add-on or within browsers on mobile devices, please click this link in order to avoid detection by Google Analytics on this website in the future. Here an opt-out cookie is stored on your device. Clear your cookies, you must click this link again. Otherwise the above statements contained in Section XI no. 1 to 4 apply accordingly.
Disabling Google advertising
(Http://www.google.com/privacy_ads.html) or on the side of the deactivation of network advertising the initiative (http://www.networkadvertising.org/managing/opt_out.asp)
Use of Facebook, Instagram and Twitter
so-called social are plugins ( “plugins”) of the social networks Facebook and Instagram on our website as well as the micro-blogging service Twitter is used. These services are offered by the company Facebook Inc. and Twitter Inc. ( “Provider”).
Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ( “Facebook”). For an overview of the plug-ins of Facebook and whose appearance here: https://developers.facebook.com/docs/plugins
Twitter is operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ( “Twitter”). An overview of the Twitter buttons and their appearance can be found here: https://about.twitter.com/en_us/company/brand-resources.htmlWenn you call our website, the plugins are disabled. Only with your activation of plugins, your browser makes a direct connection to the servers of Facebook, Google or Twitter. The content of the plugin is the provider directly to your browser and integrated into the side. By activating the plugin providers received the information that your browser has accessed the corresponding page of our website, even if you are not have a profile or just not logged in. This information (including your IP address) is transmitted from your browser directly to a server of the provider to the US and there you gespeichert.Sind logged in at one of the services that providers can visit our website to your profile on Facebook, Google+ or immediately assign. Twitter. If you interact with the plugins, for example, the “Like” – the “+1” – or the press “Tweet” button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information will also be published on the social network, on your Twitter account and appear with your contacts.
Privacy policy of Facebook: http://www.facebook.com/policy.php
Privacy policy of Twitter: https://twitter.com/privacy
Integration of services and content of third parties
We set within our reserves based on our legitimate interests (ie, interest in the analysis, optimization and cost-effective operation of our reserves within the meaning of Art. 6 para. 1 lit. f. DSGVO) content or services provided by third parties in order their contents and integrate services, such as videos or fonts (hereinafter uniformly referred to as “content”). This always presupposes that the third party of this content, the IP address of users perceive because they could not send their browser the contents without the IP address. The IP address is now required to view this content. We just strive to use such content, respective providers which use the IP address only to the delivery of content. Third parties can also known as pixel tags (invisible images, also known as “web beacons”) is for statistical use or marketing purposes. such as the visitor traffic on the pages of this site are evaluated by the “pixel tags” information. The pseudonymous information may also be stored in cookies on the device the user and other technical information about the browser and operating system, referring websites, visiting hours and other information included to use our online offer, as können.Die also be linked to such information from other sources following presentation provides an overview of third parties as well as their content, along with links to their privacy policies, already mentioned that more information on the use of data and, in some cases here Contradictory ways (so-called opt-out.) Include: • External fonts from Google, LLC, https://www.google.com/fonts ( “Google Fonts”).. The integration of Google fonts is provided by a server’s call to Google (usually in the US). Privacy Policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated.• maps of the service “Google Maps” third-party Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, asked. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/. Privacy Policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated.• maps of the service “Google Maps” third-party Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, asked. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/. Privacy Policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated.• maps of the service “Google Maps” third-party Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, asked. Privacy Policy: https://www.google.com/policies/privacy/, Opt-Out: https://www.google.com/settings/ads/.
Protection of Minors
This service is aimed primarily at adults. We currently market any special areas for children. Consequently, we do not collect knowingly information to determine the age, or knowingly collect personal information from children, we under 16. However, we have all our website visitors under 16 years out divulge or provide any personal information about our services. In the event that we determine that a child has been under 16 years personal data available to us, we will delete the personal data of the child from our files, as far as technically possible in accordance with the Children’s Online Privacy Protection Act.
Subject rights
If personal data are processed by you, you are affected within the meaning DSGVO and there you have the following rights against the person responsible to:
You have aRight to informationabout the data stored about you personal information about the purposes of the processing, on possible transfers to other sites and on the duration of storage.
Data should be inaccurate or for the purposes for which they have been raised, no longer be necessary, you canRectification, cancellationorrestrictiondemand processing. Except as provided in the processing method, you can also view your data yourself and correct if necessary.
If there are reasons not to process your personal data from your specific needs, you may, as theprocessingis based on a legitimate interest in thesecontradict, The person in charge no longer processes the personal data concerning you, unless it can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims. Processed the personal data concerning todirect mailto operate, you have the right at any time to object to the processing of personal data concerning the purpose of such advertising; this also applies to the profiling, as far as it is in connection with such direct mail. Contradict the processing for direct marketing purposes orprofiling, The personal data concerning you will not be processed for these purposes.
You have the right,to revoke its data protection declaration of consent at any time, By the withdrawal of consent the legality of up to the revocation occurred because of the consent process is not affected.
For questions about your rights and to exercise your rights, please contact the responsible entity or our data protection officer.
Right to appeal to a supervisory authority
As a concerned person you notwithstanding any otherwise administrative or legal proceedings, the right to complain to a supervisory body for data protection, especially in the Member State of their residence or the location of the alleged violation, if you consider that the processing of personal data concerning against violating privacy.
The supervisory authority with which the complaint is submitted, you will be informed of the progress and results of your complaint, including the possibility of a judicial appeal.
security
The Holiday Inn Berlin City Center East uses technical and organizational security measures gem. Art. 32 DSGVO in order to protect your data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Access is granted only to officers and obligations towards privacy persons who are involved in the technical, administrative or editorial supervision of data.

Stand | 03‘2020